Operational Improvement Workshop · free
Bring one problem that keeps coming back
Two hours with Euan Pallister, on site or on Teams, on a problem you have not been able to get to the bottom of. He asks the questions, looks for where it starts and what it connects to, and leaves you with practical next steps.
Free. Two hours. No obligation. No records needed, and no software to buy.
What to bring
- One recurring problem. That is the only thing you need.
- Anything you already have about it is welcome: an email trail, a complaint, a job that went wrong, a spreadsheet. If you have nothing written down, bring the problem anyway.
- If you can, someone who knows how the work flows day to day.
What happens in the two hours
- You describe the problem. Euan asks questions about it, including some that will seem to come from an odd angle.
- He explores where it might be starting, and what else in the business it connects to.
- He points out the gaps: what nobody can currently answer, and what would need to be known before anyone could fix it properly.
- You finish with practical next steps you could take yourself, whether or not you work with Curavest.
Ask for a workshop
Tell us roughly what keeps going wrong. This is a request, not a confirmed booking: we'll agree a time that suits you. We reply within one working day.
Afterwards you get a short written note of what was discussed and the next steps.
Rather pick a time yourself? Choose a slot in Euan's calendar (Teams call; opens Microsoft Bookings in a new tab)
- No preparation required. You don't need records, a diagnosis or a tidy spreadsheet. Bring the problem.
- No blame. Euan looks for causes in how the work is organised, not for someone to hold responsible.
- You gain either way. You leave with next steps you could act on yourself. If you want help carrying them out, that is a separate conversation about scope and a day rate.
Rather talk now? +44 (0)7484 094848 or euan.pallister@curavest.co.uk
It's for you if
- You run or lead a UK construction product manufacturer or supplier, turning over roughly £2m–£50m.
- The same problems come back despite your team working hard, and too much of it reaches your desk.
- You get different explanations for the same problem, and no explanation you fully believe.
- You are new in the role, or under pressure in it, and want an independent view of how the place actually runs.
What two hours can and cannot do
Two hours is enough to understand a problem better and to know what to do next. It is not enough to complete a root-cause investigation, put a figure on what the problem costs or write you a full action plan.
The session is free and there is nothing to sign. If you take the next steps yourself and never speak to us again, the two hours were still worth having.
Who runs it
Euan Pallister
Operations & Quality Improvement Consultant
Euan has spent 25 years inside operational businesses: production management, the specification of access equipment, passive and active fire protection surveying and auditing, and specialist ironmongery and door hardware, where he also ran the assembly team. In a previous role he doubled an assembly department's output within six months with no additional investment, after diagnosing the real constraint rather than adding people to it.
Where the workshop fits
The workshop is a first step and stands on its own. If you want help beyond it, the work is scoped with you and charged on a day rate.
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01
Operational Improvement Workshop
Two hours · free
Bring one recurring problem. Euan asks the questions, looks for where it starts, and leaves you with practical next steps.
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02
Rework Cost Diagnostic
Scoped with you · day rate
Euan walks the work, reads the records, costs each family of problems and ranks what to tackle first.
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03
Stopping Repeat Problems
Scoped with you · day rate
Contain the worst, remove the causes alongside your team, and check the change held.
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04
Stay-on support
Ongoing, light touch
Regular reviews and audits once it is running, through a Fractional Quality Lead if you need one.